Hardware Specialist

THE SUCCESSFUL CANDIDATE

Main responsibilities...

Install / configure datacenter IT equipment...

• Execute installation/configuration requests received via the internal system or email promptly
• Contact clients via email or phone to gather necessary information for installing/configuring services
• All installation/configuration steps must adhere to the corresponding procedure
• Update the delivery ETA as quickly as possible when an event that delays delivery is discovered
• Diagnose and repair hardware issues that may arise on equipment
• Monitor alerts from provisioning software to ensure the team delivers services and options promptly and in accordance with service level agreements (SLAs)
• Adhere to delivery ETA provided to clients
• Provide optimized resource allocation strategies tailored to hardware requirements



Other tasks you will do...

• Serve as the primary point of contact for all hardware-related issues within data centers
• Review and respond to emails to support operational efficiency
• Continuously update the procedures (or create new ones) to eliminate unnecessary steps, to add steps which prevents mistake or makes the service feature rich
• Manage the resources required for the delivery of services, like tools
• Provide hardware technical solutions for the sales department
• Inform VOXILITY management about all technical issues encountered
• Prioritize workload independently in the case of multiple tasks, always execute one task at a time
• Provide expert support and actively participate in implementing exceptional technical solutions when needed



WITHOUT EXPERIENCE YOU WILL BE PAID

• 10257 RON (6000 RON net) during probation
• 11111 RON (6500 RON net) after 3 months
• +15% after 10 months
• +10% after 25 months
• At least 5% annual increases afterward subject of your good reviews / or certifications

WHAT WE OFFER

WHAT BENEFITS WE OFFER

• An organized and transparent career path within the company to become Network Engineer, Product Manager, Technical Sales Engineer etc.
• Christmas bonus
• Choose your own keyboard and mouse out of the very best versions that exist
• Your work from home equipment includes a top laptop and ultra-wide monitor
• Full access to technology & innovation: we run thousands of servers and one of the Internet's biggest networks
• Young and dynamic team of professionals
• Free access to building parking lot just in front of the office
• Attractive location: Pipera, 30 seconds from Pipera metro station



SOME WORK LIFE BALANCE PERKS

• Medical insurance with Medicover
• Set your own time when you work in coordination with colleagues
• Gym and sports subscriptions
• Ask our librarian to order any book you want from anywhere
• Sponsorship for any courses you might be interested in taking (e.g. photography, cooking, design etc.)



YOU WOULD BE A GREAT FIT IF

It is essential to identify yourself as the person having all the following traits

• Money is very important to you
• You are available to travel abroad for 3 to 6 months period/year
• You are enthusiastic about technology
• You consider yourself a technical person and have an appetite for solving technical problems
• You have good communication and people skills (customers and suppliers)
• You possess a good command of the English language
• You can prioritize workload independently in the case of multiple tasks
• You are diligent, dedicated and organized
• You are able to work under pressure
• You have knowledge of entry level Linux is a plus



IF IT SOUNDS INTRIGUING, TWO WORDS ABOUT VOXILITY

Voxility is a well-known international telecommunications company that offers a wide range of services and is present in over 20 data centers across Europe, America, and Asia. We are currently seeking to add new members to our team of Technical Resources.




AND AN EXTRA SOMETHING ABOUT THE ROLE

Your role as a Hardware Specialist is to use your quick "debug" reaction skills to understand the issues that may be raised by customers or our internal systems and solve them. This role does not require expertise in specific technologies because we will provide the necessary training. You will outperform if you are a quick learner and enjoy working with anything related to IT.

This job is on-site, in our offices 200m away from Pipera metro station in Bucharest. Your office will be in our Technical Resources Team Room which is nearby equipment you may physically need to control. If you plan to relocate in Bucharest, this is a good opportunity because we will cover your initial expenses.




IF YOU THINK YOU ARE THE RIGHT PERSON, WE WOULD LOVE TO HEAR FROM YOU!

BUT ONLY IF YOU AGREE WITH HOW WE PROCESS YOUR PERSONAL DATA

This our Declaration of Data Processing ("Declaration").

Voxility SRL ("Voxility"), headquartered at Bd. Dimitrie Pompeiu, no. 9-9A, Building 24, Bucharest, processes your personal data ("Data"), including but not limited to your name, address, phone number, email, education, qualifications, and professional experience, for the purpose of completing the recruitment process, and may share them with other partners or service providers.

For this stage, please only provide the data that you consider relevant for the job you are applying for, without including sensitive data (e.g. racial or ethnic origin, political opinions, religious beliefs, genetic data, biometric data, data concerning health, data concerning sex life or sexual orientation).

Your data is processed for recruitment purposes, to help us decide if you are the right candidate for this job and, if necessary, for the fulfillment of legal obligations or for a legitimate interest. If we offer you a job, at that time, we will inform you about the manner and purposes in which Voxility will continue to process your Data.

If you are not selected, we will retain your Data for a maximum of 1 year, unless we identify another legal basis/purpose for processing. During this time, we may contact you with proposals for other job openings within our company. We will immediately delete your Data if you withdraw your consent by sending an email to contact@voxility.com.

We ensure the security of your Data, maintain its confidentiality, and process it in accordance with applicable law and internal procedures.

By sending your CV to HR@voxility.com, you guarantee that the Data you have provided is accurate and true, confirm that you have read and understood how Voxility processes your Data, and give your consent for us to process your Data for another year if you are not selected. You may ask any question, request certain information, access your data, delete or rectify your data, or exercise other rights by submitting a written request directly to contact@voxility.com.