Technical Resources

Hardware Specialist

Over 6.500 RON NET

PASSIONATE ABOUT COMPUTER HARDWARE AND LOOKING FOR YOUR NEXT OPPORTUNITY IN TECH? WHETHER YOU ARE JUST STARTING OUT OR ALREADY HAVE HANDS-ON EXPERIENCE, WE WANT TO MEET YOU!

Turn your interest in computer hardware into a rewarding career. Work hands-on with datacenter equipment, solve technical challenges, and be rewarded for your skills and contribution.


Main responsibilities...

Installation and configuration of datacenter IT equipment

  • Execute installation/configuration requests received via the internal system or email promptly
  • Contact clients via email or phone to gather necessary information for installing/configuring services
  • Do not execute requests received by phone; instead, respond to the requester via email, detailing the discussion held
  • Perform all installation and configuration activities in accordance with the applicable procedures
  • Load, unload, and move hardware equipment to designated work areas and storage locations in a safe and organized manner
  • Adhere to the delivery ETA communicated to clients and promptly update it as soon as any event likely to cause a delay is identified
  • Diagnose and repair hardware issues that may arise on equipment
  • Manage the tools and resources required for service delivery
  • Monitor alerts from provisioning system to ensure the team delivers services and options promptly and in accordance with service level agreements (SLAs)
  • Recommend efficient allocation of hardware resources based on technical requirements

Administrative Responsibilities

  • Monitor and respond to emails in the department mailbox in a timely manner to support efficient operations
  • Follow internal procedures, which are communicated via email from a hierarchical superior or displayed in the company's knowledge base
  • Continuously improve existing procedures and create new ones to eliminate unnecessary steps, prevent errors, and enhance service features
  • Provide hardware technical solutions and support to the Sales department
  • Complete special projects and other tasks assigned by direct supervisors
  • Inform VOXILITY management about all technical issues encountered
  • Prioritize workload independently when handling multiple tasks, focusing on one task at a time
  • Provide expert support and actively participate in implementing exceptional technical solutions when needed
  • Attend weekly / daily team meetings to present planned tasks and report on completed activities

LOCATION

Bucharest, Romania

HOW TO APPLY

Send your CV
hr@voxility.com

Mention in subject
Hardware Specialist +6.500 RON NET @ Voxility

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